Frequently Asked Questions
What is Unibig?
Unibig is a platform that provides comprehensive solutions for managing and growing your business online.
How do I create an account?
To create an account, click on the 'Register' button on the top right corner of the homepage and fill in the required details. You can also use google account to login directly.
How can I contact customer support?
You can contact our customer support team via the 'Contact Us' page or by emailing support@unibig.com.
What payment methods are accepted?
We accept various payment methods including credit/debit cards, bank transfers, Cash (at our designated counters), Khalti and eSewa.
What features does Unibig offer?
Unibig offers a variety of features including product listings, order management, customer support, and analytics to help you grow your business.
What are the benefits to consumers using Unibig?
Consumers benefit from a wide range of products, competitive pricing, secure payment options, and excellent customer service.
What are the benefits to vendors adding services to Unibig?
Vendors benefit from increased visibility, access to a larger customer base, and tools to manage and grow their business efficiently.
How does the negotiation feature work?
The negotiation feature allows buyers and sellers to negotiate prices in real-time, ensuring both parties reach a mutually beneficial agreement.
How can I manage my orders on Unibig?
You can manage your orders through the 'Order Management' section in your account dashboard, where you can track, update, and fulfill orders.
Is there an option for advance payment to vendors?
Yes, vendors can set up an optional advance payment when creating a service to offer. This allows customers to make a partial or full payment upfront.